Privacy Policy — TSW Agency

Effective Date: November 6, 2025
Contact: [email protected]

1. Introduction

Welcome to TSW Agency (“we,” “our,” “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit our website, sign up for our services, or interact with our platform.

By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect information that helps us deliver and improve our services, including:

Personal Information: Name, email address, phone number, business details, and payment information when you sign up or make a purchase.

Usage Data: Information about how you use our website and system (IP address, browser type, pages visited, etc.).

Client Data: Data you provide to manage your business within our system, such as client names, appointments, and messages.

Cookies and Tracking: We may use cookies and similar technologies to improve site functionality and user experience.

3. How We Use Your Information

We use your information to:

Provide and maintain our done-for-you systems and hosting

Process payments and manage billing

Communicate about your account, updates, and support

Improve our platform, services, and website performance

Comply with legal obligations

We do not sell or share your personal data for marketing purposes.

4. Data Security and HIPAA Compliance

We take data protection seriously. For practitioners who require it, TSW Agency offers a HIPAA-compliant hosting tier to ensure that client data is stored and transmitted securely according to HIPAA standards.

However, users are responsible for how they use, upload, and share data within their own systems. TSW Agency does not access or manage client-patient data unless authorized for support or technical troubleshooting.

5. Data Retention

We retain personal and business data only as long as necessary to provide our services, comply with legal obligations, or resolve disputes. You may request data deletion at any time by contacting us at [email protected].

6. Third-Party Services

We use trusted third-party tools for:

Payments: Stripe

Hosting & infrastructure: secure cloud providers
These third parties maintain their own privacy and security policies.

7. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal information

Withdraw consent for processing

Request data portability

To exercise these rights, contact [email protected].

8. Children’s Privacy

Our services are designed for business use and are not intended for children under 18.

9. Policy Updates

We may update this policy occasionally. The most recent version will always be posted on this page.

10. Contact Us

If you have questions about this Privacy Policy or your data, contact:
📧 [email protected]
🕊️ TSW Agency — Florida, USA